{"id":4272,"date":"2015-03-24T13:55:18","date_gmt":"2015-03-24T13:55:18","guid":{"rendered":"http:\/\/tapchicntt.com\/?p=4272"},"modified":"2015-03-24T14:09:55","modified_gmt":"2015-03-24T14:09:55","slug":"vchat-cong-cu-chat-truc-tiep-voi-khach-hang-tren-website","status":"publish","type":"post","link":"https:\/\/tapchicntt.com\/vchat-cong-cu-chat-truc-tiep-voi-khach-hang-tren-website\/","title":{"rendered":"vChat \u2013 c\u00f4ng c\u1ee5 chat tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean website"},"content":{"rendered":"

Ngo\u00e0i c\u00e1c c\u00f4ng c\u1ee5 chat ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng n\u1ed5i ti\u1ebfng tr\u00ean th\u1ebf gi\u1edbi nh\u01b0 Zopim, Subiz (c\u1ee7a Vi\u1ec7t Nam) th\u00ec c\u00f3 l\u1ebd b\u1ea1n c\u0169ng kh\u00f4ng c\u1ea7n qu\u00e1 b\u0103n kho\u0103n cho vi\u1ec7c t\u00ecm ki\u1ebfm m\u1ed9t l\u1ef1a ch\u1ecdn \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp tr\u00ean website th\u00f4ng qua h\u00ecnh th\u1ee9c chat.
\n<\/p>\n

\"vchat-cong-cu-chat-truc-tiep-voi-khach-hang-tren-website\"<\/p>\n

Nh\u01b0ng \u0111i\u1ec3m chung gi\u1eefa c\u00f4ng c\u1ee5 Zopim v\u00e0 Subiz l\u1ea1i c\u00f3 khung gi\u00e1 h\u01a1i cao so v\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 thu nh\u1eadp trung b\u00ecnh n\u00ean trong b\u00e0i n\u00e0y s\u1ebd gi\u1edbi thi\u1ec7u \u0111\u1ebfn c\u00e1c b\u1ea1n m\u1ed9t c\u00f4ng c\u1ee5 kh\u00e1c t\u01b0\u01a1ng t\u1ef1 Subiz v\u00e0 Zopim m\u00e0 l\u1ea1i ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed (\u0111ang th\u1eed nghi\u1ec7m), \u0111\u00f3 l\u00e0 vChat \u2013 c\u0169ng l\u00e0 m\u1ed9t s\u1ea3n ph\u1ea9m \u201cMade in Vietnam\u201c. Tuy nhi\u00ean, hi\u1ec7n t\u1ea1i vChat ch\u01b0a h\u1ed7 tr\u1ee3 t\u00ednh n\u0103ng nhi\u1ec1u h\u1ed7 tr\u1ee3 vi\u00ean c\u00f9ng nhau h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng, nh\u01b0ng hy v\u1ecdng n\u00f3 s\u1ebd c\u00f3 trong t\u01b0\u01a1ng lai.<\/p>\n

vChat l\u00e0 g\u00ec?<\/h2>\n

vChat l\u00e0 c\u00f4ng c\u1ee5 bi\u1ebfn website c\u1ee7a b\u1ea1n nh\u01b0 m\u1ed9t c\u1eeda h\u00e0ng offline. B\u1ea1n s\u1ebd bi\u1ebft ai \u0111ang v\u00e0o website, h\u1ecd \u0111\u1ebfn t\u1eeb \u0111\u00e2u, \u0111ang l\u00e0m g\u00ec, t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi h\u1ecd (b\u1ea5t k\u1ec3 kh\u00e1ch c\u00f3 \u0111\u0103ng nh\u1eadp hay kh\u00f4ng). Nh\u1edd vi\u1ec7c h\u1ed7 tr\u1ee3 t\u01b0 v\u1ea5n k\u1ecbp th\u1eddi n\u00e0y, vChat s\u1ebd gi\u00fap b\u1ea1n g\u00e2y \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh m\u1ebd v\u1ec1 d\u1ecbch v\u1ee5 “Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/strong>” c\u1ee7a b\u1ea1n.<\/p>\n

C\u00e0i \u0111\u1eb7t m\u1ed9t l\u1ea7n duy nh\u1ea5t, t\u00f9y ch\u1ec9nh giao di\u1ec7n khung chat theo phong c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 b\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng truy c\u1eadp ch\u1ec9 trong v\u00e0i gi\u00e2y.<\/p>\n

V\u1ec1 demo, c\u00e1c b\u1ea1n c\u00f3 th\u1ec3 xem tr\u1ef1c ti\u1ebfp t\u1ea1i hai \u0111\u1ecba ch\u1ec9 website c\u1ee7a t\u00e1c gi\u1ea3 b\u00e0i n\u00e0y \u0111\u00f3 l\u00e0 \u0110\u1eb7t H\u00e0ng Si\u00eau Th\u1ecb Online<\/a><\/p>\n

M\u1ed9t s\u1ed1 t\u00ednh n\u0103ng c\u1ee7a vChat<\/h2>\n

1. Chat tr\u00ean tr\u00ecnh duy\u1ec7t
\n2. T\u00f9y bi\u1ebfn c\u1eeda s\u1ed5 chat
\n3. Qu\u1ea3n l\u00fd kh\u00e1ch truy c\u1eadp th\u00f4ng minh
\n4. Xem tin nh\u1eafn offline
\n5. Ch\u1ee7 \u0111\u1ed9ng trao \u0111\u1ed5i kh\u00e1ch h\u00e0ng
\n6. H\u1ed7 tr\u1ee3 \u0111a n\u1ec1n t\u1ea3ng (Mobile App, Mac, Windows, …)<\/p>\n

C\u00e1ch t\u00edch h\u1ee3p vChat v\u00e0o website<\/h2>\n

Tr\u01b0\u1edbc h\u1ebft b\u1ea1n c\u1ea7n v\u00e0o http:\/\/vchat.vn<\/a> \u0111\u1ec3 \u0111\u0103ng k\u00fd m\u1ed9t t\u00e0i kho\u1ea3n t\u1ea1i ID V\u1eadt Gi\u00e1 (v\u00ec vChat l\u00e0 c\u1ee7a h\u1ecd m\u00e0).<\/p>\n

Sao khi \u0111\u0103ng k\u00fd xong b\u1ea1n tr\u1edf v\u1ec1 \u0111\u0103ng nh\u1eadp v\u00e0o trang http:\/\/vchat.vn<\/p>\n

B\u1ea1n r\u00ea chu\u1ed9t v\u00e0o menu T\u00edch h\u1ee3p tr\u00ean menu v\u00e0 ch\u1ecdn L\u1ea5y m\u00e3 nh\u00fang.<\/p>\n

\"menu-ma-nhung-vchat\"<\/p>\n

\"ma-nhung-vchat\"<\/p>\n

Sau \u0111\u00f3 b\u1ea1n copy m\u00e3 nh\u00fang Javascript v\u00e0 ch\u00e8n v\u00e0o m\u00e3 ngu\u1ed3n website<\/p>\n

Ch\u00e8n v\u00e0o wordpress<\/h2>\n

– C\u00e1ch 1<\/strong>: V\u00e0o t\u1ea1i Appearance -> Editor -> footer.php, t\u00ecm \u0111\u1ebfn cu\u1ed1i file ch\u00e8n \u0111o\u1ea1n code v\u00e0o ph\u00eda tr\u00ean tab <\/body>
\n– C\u00e1ch 2<\/strong>: Ho\u1eb7c b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o th\u00eam 1 Widgets Test v\u00e0 th\u00eam v\u00e0o sidebar r\u1ed3i d\u00e1n\u00a0m\u00e3 nh\u00fang v\u00e0o.<\/p>\n

Ch\u00e8n v\u00e0o Blogger<\/h2>\n

\u0110\u0103ng nh\u1eadp v\u00e0o blogger -> Layout -> Th\u00eam 1 Gadget ch\u1ecdn HTML\/JavaScript Add, sao \u0111\u00f3 d\u00e1n\u00a0m\u00e3 nh\u00fang v\u00e0o.<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u th\u00eam m\u1ed9t s\u1ed1 ch\u1ee9c n\u0103ng c\u1ee7a vchat. S\u1ebd r\u1ea5t th\u00fa v\u1ecb \u0111\u1ea5y c\u00e1c b\u1ea1n.<\/p>\n

Ch\u00fac c\u00e1c b\u1ea1n th\u00e0nh c\u00f4ng!<\/p>\n","protected":false},"excerpt":{"rendered":"

Ngo\u00e0i c\u00e1c c\u00f4ng c\u1ee5 chat ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng n\u1ed5i ti\u1ebfng tr\u00ean th\u1ebf gi\u1edbi nh\u01b0 Zopim, Subiz (c\u1ee7a Vi\u1ec7t Nam) […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129],"tags":[],"class_list":["post-4272","post","type-post","status-publish","format-standard","hentry","category-thu-thuat-mang-web"],"views":800,"_links":{"self":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts\/4272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/comments?post=4272"}],"version-history":[{"count":0,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts\/4272\/revisions"}],"wp:attachment":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/media?parent=4272"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/categories?post=4272"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/tags?post=4272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}