K\u1ef7 nguy\u00ean 4.0 \u0111\u00e3 m\u1edf ra th\u1eddi k\u1ef3 v\u00e0ng d\u00e0nh cho c\u00e1c nh\u00e0 h\u00e0ng trong vi\u1ec7c ti\u1ebfp c\u1eadn th\u1ef1c kh\u00e1ch. \u1ede s\u00e2n ch\u01a1i th\u1eddi \u0111\u1ea1i m\u1edbi n\u00e0y, c\u00f4ng ngh\u1ec7 \u0111\u00f3ng vai tr\u00f2 nh\u01b0 “\u0111\u1ea7u t\u00e0u” c\u1ee7a nh\u00e0 h\u00e0ng trong vi\u1ec7c k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng. V\u1eady, \u0111i\u1ec1u \u0111\u00f3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o?<\/p>\n\n\n\n
Kh\u00f3 kh\u0103n c\u1ee7a c\u00e1c ch\u1ee7 nh\u00e0 h\u00e0ng<\/strong><\/p>\n\n\n\n N\u0103m 2013 \u0111\u00e1nh d\u1ea5u c\u1ed9t m\u1ed1c c\u1ee7a th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 s\u1ed1 4.0. \u0110\u1ed3ng th\u1eddi c\u0169ng l\u00e0 th\u1eddi \u0111i\u1ec3m th\u1ebf gi\u1edbi ch\u00ednh th\u1ee9c bi\u1ebft \u0111\u1ebfn chatbot. S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a chatbot \u0111\u00e3 khi\u1ebfn t\u1ea5t c\u1ea3 doanh nghi\u1ec7p ph\u1ea3i nhanh ch\u00f3ng chuy\u1ec3n tr\u1ea1ng th\u00e1i th\u00edch nghi m\u1edbi v\u1edbi c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i \u0111\u1ec3 b\u1eaft k\u1ecbp s\u1ef1 ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng.<\/p>\n\n\n\n T\u1ea1i Vi\u1ec7t Nam, c\u00e1c nh\u00e0 h\u00e0ng c\u0169ng kh\u00f4ng ph\u1ea3i ngo\u1ea1i l\u1ec7. Theo nh\u1eefng nghi\u00ean c\u1ee9u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, b\u1ea5t k\u1ef3 nh\u00e0 h\u00e0ng quy m\u00f4 d\u00f9 l\u1edbn, v\u1eeba hay nh\u1ecf l\u1ebb \u0111\u1ec1u \u0111ang g\u1eb7p \u00edt nhi\u1ec1u nh\u1eefng tr\u1edf ng\u1ea1i trong qu\u1ea3n l\u00fd, t\u1ed1i \u0111a doanh thu, x\u1eed l\u00fd y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng,…<\/p>\n\n\n\n Nh\u1eefng \u0111i\u1ec1u n\u00e0y tr\u1ef1c ti\u1ebfp g\u00e2y \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u nh\u00e0 h\u00e0ng v\u00e0 v\u00f4 h\u00ecnh trung g\u00e2y ra s\u1ef1 m\u1ea5t uy t\u00edn c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u trong m\u1eaft kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n \u0110\u00e2u l\u00e0 gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c t\u00ecnh tr\u1ea1ng kh\u00f3 kh\u0103n?<\/strong><\/p>\n\n\n\n \u0110\u1ec3 tham gia v\u00e0o cu\u1ed9c \u0111ua c\u1ea3i thi\u1ec7n doanh s\u1ed1 v\u00e0 gia t\u0103ng kh\u00e1ch h\u00e0ng, c\u00e1ch v\u1eadn h\u00e0nh l\u00e0 \u0111i\u1ec1u c\u1ea7n thay \u0111\u1ed5i. Chuy\u1ec3n tr\u1ea1ng th\u00e1i m\u1edbi b\u1eb1ng c\u00e1ch \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 chatbot l\u00e0 gi\u1ea3i ph\u00e1p m\u00e0 nh\u1eefng nh\u00e0 h\u00e0ng l\u1edbn \u0111\u00e3 v\u00e0 \u0111ang l\u00e0m.<\/p>\n\n\n\n V\u1ea5n \u0111\u1ec1 ch\u00ednh c\u00e1c nh\u00e0 h\u00e0ng g\u1eb7p ph\u1ea3i hi\u1ec7n nay \u0111\u1ebfn t\u1eeb s\u1ef1 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch. Kh\u00f3 kh\u0103n n\u00e0y th\u1ec3 hi\u1ec7n trong ho\u00e0n c\u1ea3nh nh\u00e0 h\u00e0ng c\u00f3 qu\u00e1 nhi\u1ec1u kh\u00e1ch \u0111\u1eb7t b\u00e0n. Khi s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 l\u00e0 kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch.<\/p>\n\n\n\n Trong tr\u01b0\u1eddng h\u1ee3p k\u1ec3 c\u1ea3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 y\u00eau c\u1ea7u \u0111\u00f3, th\u00ec s\u1ef1 thi\u1ebfu ch\u00ednh x\u00e1c c\u0169ng l\u00e0 r\u1ea5t l\u1edbn. V\u00e0 quan tr\u1ecdng nh\u1ea5t, chi ph\u00ed cho nh\u00e2n s\u1ef1 \u0111\u1ec3 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 l\u00e0 kh\u00f4ng h\u1ec1 nh\u1ecf.<\/p>\n\n\n\n Th\u1ea5u hi\u1ec3u \u0111\u01b0\u1ee3c kh\u00f3 kh\u0103n \u0111\u00f3, Bizfly Solution cung c\u1ea5p g\u00f3i gi\u1ea3i ph\u00e1p Bizfly chatbot c\u00f3 th\u1ec3 gi\u00fap ch\u1ee7 nh\u00e0 h\u00e0ng t\u1ef1 \u0111\u1ed9ng \u0111\u1eb7t b\u00e0n, g\u1ecdi m\u00f3n v\u1edbi chi ph\u00ed th\u1ea5p. T\u1ea5t c\u1ea3 ch\u1ec9 v\u1edbi c\u00f4ng c\u1ee5 chatbot c\u1ef1c k\u1ef3 \u0111\u01a1n gi\u1ea3n, d\u1ec5 s\u1eed d\u1ee5ng.<\/p>\n\n\n\n Thay v\u00ec s\u1eed d\u1ee5ng c\u00e1ch th\u1ee9c truy\u1ec1n th\u00f4ng v\u1edbi app giao \u0111\u1ed3 \u0103n, chatbot c\u1ee7a Bizfly cho ph\u00e9p kh\u00e1ch h\u00e0ng g\u1ecdi m\u00f3n ngay tr\u00ean giao di\u1ec7n. C\u00f4ng c\u1ee5 s\u1ebd hi\u1ec3n th\u1ecb t\u1ea5t c\u1ea3 menu c\u1ee7a nh\u00e0 h\u00e0ng c\u0169ng nh\u01b0 gi\u00e1 c\u1ea3 chi ti\u1ebft \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 tho\u1ea3i m\u00e1i l\u1ef1a ch\u1ecdn m\u00f3n \u0103n ph\u00f9 h\u1ee3p. <\/p>\n\n\n\n \u0110i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a gi\u1ea3i ph\u00e1p Bizfly chatbot ch\u00ednh l\u00e0 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 v\u1ecb tr\u00ed c\u00e1c c\u01a1 s\u1edf nh\u00e0 h\u00e0ng \u0111ang ho\u1ea1t \u0111\u1ed9ng, tr\u1ea1ng th\u00e1i b\u00e0n tr\u1ed1ng. \u0110i\u1ec1u n\u00e0y v\u00f4 c\u00f9ng ti\u1ec7n l\u1ee3i khi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng s\u1eafp x\u1ebfp th\u1eddi gian ph\u00f9 h\u1ee3p \u0111\u1ebfn qu\u00e1n v\u00e0o th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p.<\/p>\n\n\n\n V\u01b0\u1ee3t tr\u1ed9i h\u01a1n c\u1ea3, chatbot d\u00e0nh cho nh\u00e0 h\u00e0ng c\u1ee7a Bizfly c\u00f2n t\u00edch h\u1ee3p s\u1eb5n t\u00ednh n\u0103ng thanh to\u00e1n online, k\u1ebft n\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n uy t\u00edn \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn h\u00ecnh th\u1ee9c giao h\u00e0ng ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c “th\u01b0\u1ee3ng \u0111\u1ebf” c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5, m\u00f3n \u0103n ngay tr\u00ean chatbot. T\u1eeb \u0111\u00f3 gi\u00fap nh\u00e0 h\u00e0ng c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5.<\/p>\n\n\n\n Nh\u00ecn chung, trong b\u1ed1i c\u1ea3nh th\u1eddi \u0111\u1ea1i s\u1ed1 v\u1edbi s\u1ef1 chuy\u1ec3n d\u1ecbch ch\u00f3ng m\u1eb7t c\u1ee7a c\u00f4ng ngh\u1ec7. Vi\u1ec7c thay \u0111\u1ed5i \u0111\u1ec3 th\u00edch nghi l\u00e0 \u0111i\u1ec1u b\u1eaft bu\u1ed9c c\u1ea7n l\u00e0m \u0111\u1ed1i v\u1edbi m\u1ed7i nh\u00e0 h\u00e0ng.<\/p>\n\n\n\n Ch\u1ee7 nh\u00e0 h\u00e0ng c\u1ea7n ph\u1ea3i n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c s\u1ef1 chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111\u1ec3 c\u1ea3i thi\u1ec7n kh\u00e2u qu\u1ea3n l\u00fd, t\u1ed1i \u0111a doanh thu v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i li\u00ean k\u1ebft b\u1ec1n ch\u1eb7t v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n Song h\u00e0nh v\u1edbi \u0111\u00f3, nh\u00e0 h\u00e0ng c\u0169ng n\u00ean tham kh\u1ea3o v\u00e0 \u1ee9ng d\u1ee5ng nh\u1eefng b\u1ed9 c\u00f4ng c\u1ee5 – gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 quy\u1ec1n n\u0103ng, ti\u1ebft ki\u1ec7m chi ph\u00ed, ti\u00eau bi\u1ec3u nh\u01b0 chatbot d\u00e0nh cho nh\u00e0 h\u00e0ng c\u1ee7a Bizfly.<\/p>\n","protected":false},"excerpt":{"rendered":" K\u1ef7 nguy\u00ean 4.0 \u0111\u00e3 m\u1edf ra th\u1eddi k\u1ef3 v\u00e0ng d\u00e0nh cho c\u00e1c nh\u00e0 h\u00e0ng trong vi\u1ec7c ti\u1ebfp c\u1eadn th\u1ef1c kh\u00e1ch. […]<\/p>\n","protected":false},"author":6,"featured_media":7239,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[],"class_list":["post-7238","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-website-app-hay"],"views":433,"_links":{"self":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts\/7238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/comments?post=7238"}],"version-history":[{"count":4,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts\/7238\/revisions"}],"predecessor-version":[{"id":7630,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/posts\/7238\/revisions\/7630"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/media\/7239"}],"wp:attachment":[{"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/media?parent=7238"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/categories?post=7238"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tapchicntt.com\/rest-api\/wp\/v2\/tags?post=7238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}